Contact

Our specialised support team is available to assist you with questions and concerns about Windsor Credpeak reliably and competently. Whether you want information, are already registered or are using the platform – we provide personal care so you always feel well supported.

How to contact us

We help you quickly and precisely with all matters related to your account and the use of Windsor Credpeak. The team operates Monday to Friday during business hours (CET) and handles high-priority enquiries. Typical areas in which we support you include:

• Account opening and verification as well as full account management (incl. profile and risk settings)
• Technical assistance for using the platform, the app or troubleshooting
• Questions about deposits, withdrawals, processing times and supported payment methods
• Detailed information about features, strategies, AI algorithms and available trading tools
• Feedback, ideas and improvement suggestions for the platform's development
• Support for all other concerns – from general questions to individual needs

Register

Use the secure contact form below. Fill in all relevant fields so we can process your enquiry accurately and quickly. You will usually receive a reply within 24 hours on working days – often sooner. For urgent technical issues a live chat is available (weekdays 9am–6pm).

Contact information

Email: [email protected]

Address: 12 Baker Street, Marylebone, London, W1U 3BW, United Kingdom

Our goal is to make your experience with Windsor Credpeak as pleasant, smooth and successful as possible. We therefore value clear communication, transparency and solution-focused support. You can contact us via the form, by email or – in selected cases – by phone. Your satisfaction and security are our priority.